Q: What does the status of my Interlibrary Loan request mean?
Awaiting Copyright Clearance *
Your article request has been received and is awaiting copyright processing to determine if any copyright fees need to be paid.
Awaiting Direct Request Sending
Your request has been received and is in the process of being sent automatically to potential lenders.
Awaiting Customer Contact
The requested item has arrived at the Interlibrary Loan Department and has been processed by staff. Once the item arrives at the pickup location, the customer will be informed that the item is ready for checkout.
Awaiting Post Receipt Processing
The requested item has arrived at the Interlibrary Loan Department and is being processed by the ILL staff.
Awaiting Recalled Processing
The requested item has been recalled by the lending library. Please return the item as soon as possible.
Awaiting Request Processing *
Your request has been received by the Interlibrary Loan Department and, if necessary, has gone through the copyright clearance process. It is now ready to be requested from potential lenders by ILL staff.
Awaiting Return label Processing
The item has been returned to the Interlibrary Loan office by the customer. It is in the process of being returned to the lending library.
Awaiting Unfilled/Conditional Processing
The request was returned to our Interlibrary Loan office without being filled or with conditions attached. Staff are determining how to proceed.
Your request is under review by staff.
Check My Account
The requested item has arrived at the Interlibrary Loan Department for processing, Check My Account at www.jocolibrary.org/myaccount to see if the item is available for pick-up at your requested pick-up location. A notice will be sent soon after the Check My Account status appears. Once the item is checked out, go to My Account at www.jocolibrary.org/myaccount to check the date due.
Collections Consideration *
Your request has been forwarded to the Johnson County Library Collection Development Department where they will consider purchasing a copy to add to the Library's collection. If purchased by the Library, you will be notified by email. If the item is not purchased, an Interlibrary Loan request will be made and you will receive a notice when the item is available.
In Print Queue
The requested item has arrived at the Interlibrary Loan Department and has been partially processed by staff. It is currently awaiting the printing of its label, after which it will be sent to the requested pick-up location.
In Return Address Print Queue
The item has been returned to the Interlibrary Loan Department by the customer. It has been checked in and is awaiting the printing of its return address label to be sent back to the lending library.
Received Partial/Incorrect Item
An item was received from the lending library that either does not match your request or is incomplete. The Interlibrary Loan staff will determine the quickest means to correct this.
Request in Processing
This request is being processed at this moment.
This request has been sent to potential lenders, and ILL is waiting for the item to be sent by the lending library.
Resubmitted by Customer
Customer has resubmitted the request. *Please do NOT resubmit requests as this interrupts the active request and will often slow down the process of receiving your material.*
Submitted by Customer *
The date and time customer submitted request online.
* The request may still be changed under these statuses only.
For further assistance, please contact us.